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STUDiLMU Event

Our event is devoted to design and development of high-quality interfaces and increase of modern gadgets’ usability. Share your experience and learn something new at Intense Event!

STUDiLMU Event

Our event is devoted to design and development of high-quality interfaces and increase of modern gadgets’ usability. Share your experience and learn something new at Intense Event!

Customer Service, Sales, & Marketing

Semua program dibawah ini dapat dikustomisasi sesuai kebutuhan (kompetensi, visi, misi values organisasi) dan harapan perusahaan sehingga manfaatnya pun dapat lebih berarti bagi perusahaan.

EXCELLENT SERVICE

  • Customer in Our Life
  • CS in Our Life
  • Perception VS Expectation
  • My Character
  • Customer’s Character
  • CS Application in Our Life

CONSULTATIVE SELLING SKILL

  • Sales Mindset
  • Introducing 8 Steps of Selling Process
  • Effective Prospecting & Approaching
  • Powerful Probing & Presentation
  • Handling Objection
  • Negotiation & Closing
  • Delivery & Follow Up
  • Handling Complaint

HIGH PERFORMANCE SELLING SKILL

  • Achievement Motivation Building
  • Sales Mindset: Become A Better Person (Personal Development)
  • Know Your Responsibilities
  • Moment of Truth in Selling
  • My Type in Selling 
  • Customer Types  in Selling 
  • Customer Service in Marketing
  • Handling Objection and Handling Complaint
  • Selling Realplay

MARKETING MANAGEMENT & DIGITAL MARKETING

  • Konsep Pemasaran
  • Segmentasi, Sasaran, dan Positioning
  • Marketing Mix
  • Strategic Marketing Plans
  • Marketing Research
  • Digital Marketing
  • Digital Marketing Tips
  • Social Media Marketing